Frequently asked questions

Where do you produce your goods?

We are American owned and operated company with facilities in the US and manufacturing facilities in Vietnam. 

Do you offer NET terms? 

Unfortunately, we do not offer net terms. We allow 100% escrow on large quantities and first time buyers with payment released prior to shipment.

Are you registered with the FDA?

Yes. We are a registered medical device facility with the FDA. Here is our registration number: 3016879365.

Do you have testing reports for your products?

Test results are available upon request.

How quickly should I expect a reply to my inquiry/quote?

Thank you for submitting an inquiry and a request for quotation! We regularly check our emails and so you should receive a response within 1-2 business days. 

How do I open an account with you?

If you are a retailer, simply contact us to fill out an application. You should get a response from us within 2-3 business days on the status of your application.

I don't see a product in your catalog, how do I submit a manufacturing request? 

We ask that you contact our sales department via the contact form or directly to In your message, please give us a detailed description of what you're looking for and we will help as much as we can. From there our product developer will assist you in your needs of a production run.

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